How coverage works
DevWork controls staffing, rotation, dispatch, supervision, and escalation.
Behind the scenes, qualified people rotate and issues are dispatched internally. In front of you, it's one continuous managed service.
Customer subscribes
DevWork defines supported systems
DevWork builds the appropriate internal coverage pool
Qualified people rotate coverage
Issues are dispatched internally
Providers investigate, fix, test, and document
Experts escalate or review harder issues
Customer experiences one continuous managed service
Dedicated Coverage
A reserved internal pool assigned to your systems.
Shared Coverage
Coverage shared across a managed pool with defined response expectations.
Retainer Support
A recurring block of managed technical attention.
Overflow Coverage
Capacity that absorbs spikes beyond your internal team.
Supported systems
What System Watch can cover.
Coverage inquiry
Tell us which systems need attention.
Recurring pricing is scoped to your systems and coverage model. Share the details and DevWork proposes a plan.