Solutions · Live support
Immediate guided technical assistance.
Show us the problem live. Connect through chat, call, or secure screen sharing for real-time technical assistance. If the issue needs actual development work, it can become a DevWork project.
Chat
Describe the issue and get guided steps in writing.
Call
Talk it through with a support specialist.
Screen sharing
Dualis-powered shared screens, permission-controlled.
Live Support
$20 / hour block
The first hour costs $20 whether the issue takes 5, 20, or 55 minutes. Past 60 minutes, another $20 block begins.
Technical Expert Session
~$20 / 20-minute block
Advanced developer, engineering, security, architecture, or infrastructure guidance. For troubleshooting, diagnosis, and configuration — not full feature development.
When development work is required
Live Support can cover
Start a session
Tell us what's happening. We'll route you to the right support level.
You control screen-sharing and access permissions. Nothing is shared until you approve it.
Need ongoing coverage?
System Watch keeps eyes on your systems continuously.
Live Support solves the moment. System Watch covers your business systems over time.